NHTSA Complaint #11567089 — 2019 FORD RANGER

The contact owns a 2019 Ford Ranger. The contact stated that there was a mixture of fluid and oil inside the rear passenger’s side wheel, and onto the brake calipers and the rear axle. The dealer determined that the passenger's side rear axle seal was leaking. The dealer replaced the passenger's side rear axle seal. Additionally, the contact stated while driving at various speeds, the vehicle jerked and jolted while the transmission skipped from 1st to 3rd gear. The contact also stated that the vehicle hesitated to respond and made an abnormal sound while accelerating and decelerating, and then jolted when shifting into gear. The contact stated that the failure had been recurring more increasingly. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 68,000.