NHTSA Complaint #11567045 — 2020 FORD TRANSIT

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11567045
Vehicle 2020 FORD TRANSIT
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

Windshield wiper motor, working only in high speed, found overheated ground wire, melted insulation for approximately 1 foot of wire. If dry leaves were nearby there would be a possibility of a fire. Replaced wiper motor and wire harness work done by Brewster Ford in New York found that the new motor has not been updated which means this problem may happen again went on Google website found many owners having same problem. As you can see from the wiper motor connector, there is a pin that shows signs of overheating the wiper motor was the cause of the problem as the wiper motor was drawing excessive current

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