NHTSA Complaint #11566800 — 2010 DODGE GRAND CARAVAN
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11566800 |
| Vehicle | 2010 DODGE GRAND CARAVAN |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
The ignition switch is faulty and extremely dangerous. The module that is defective is called the WIN module or Wireless Ignition Node module. Over 1 million dodge and Chrysler cars between 2008 and 2010 were recalled for this issue but when I called the local dealer for my 2010, they claim my car does not have the issue. I had the same exact issue with my 2008 and it also was claimed not to be covered which cost me over $600 to repair. What is the issue? Well, the car will spontaneously turn off while driving and or go into the accessory mode. This is extremely problematic because it is happening at random and is unexpected. In addition, the key then requires the driver to force it into the hole using extreme pressure to get it re-started. I feel that not enough of these were recalled as I have the exact problem (twice now on both my Vans) as described in R03 / NHTSA 14V-373. Since I keep my cars longer than most, this it seems entirely possible that the issue shows up later as the car ages. Incident can be re-produced at will with slight manipulation and happens at least once per week without trying to force the issue.
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