NHTSA Complaint #11566798 — 2023 KIA RIO

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11566798
Vehicle 2023 KIA RIO
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

Hi [XXX] I just collected my Kia Rio from service at LaFontaine. On driving in the freeway I noticed I had to make frequent adjustments to the steering when going straight and there was oversteering (minor tilt of the steering wheel result in exaggerated larger turn of the car). This does not happen when driving at lower speed outside of the freeway. I will monitor this as I am not sure if this was because I was switching between cars and/or that particular stretch of road is slippery. According to the technicians the alignment is back to spec so I will let you know if this issue persists as I drive the Rio more in the coming days. Hi Team The car veers to the left when driving with steering wheel straight. Tested in a clear non wet road. Please advise on next step. When driving on freeway there are over steering and understeering issues. Extremely dangerous. Yours sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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