NHTSA Complaint #11566730 — 2019 MERCEDES-BENZ A 220 UNKNOWN OR OTHER

Complaint Details

ODI Number	11566730
Vehicle	2019 MERCEDES-BENZ A 220
Component	UNKNOWN OR OTHER
Date of Incident	January 20, 2024
Date Filed	January 20, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

While turning on my Rear defrost to defrost my windshield I heard a explosion then my rear windshield started crackling and shattering all over. I then turned the rear defrost off. Got out to see my whole windshield has shattered from each edge corner spreading from top to bottom. But I don't smell anything burning it sounded like something had blown out but it was extremely loud.

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