NHTSA Complaint #11566618 — 2020 FORD ECOSPORT

My car had a low oil pressure warning shortly after 60,000 miles. Shortly after, my check engine light also went on. I took my car to a Ford Dealership where they acknowledged this is a problem with the Ford Ecosport. The dealer told me that my entire engine needs replaced and it will be $6,800. Without compassion told me "there are 3 more ecosports in the back getting engines". When I inquired about the recent recall I was told they don't have to fix anything free of charge because the recall technically is not in effect. This happened on January 18th, 2024. My concerns: 1. Dealers are being unreasonable. 2. I was driving my child in this car since 2020. Ford has known since 2021 that there is a safety issue. But because no one actually died it's OK? I know the recall is coming. But I want to add my name to the list of customers who were given faulty cars that Ford knew were unsafe.