NHTSA Complaint #11566487 — 2010 CHEVROLET MALIBU

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11566487
Vehicle 2010 CHEVROLET MALIBU
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

My 2010 Chevy Malibu randomly started having electrical problems a few weeks ago. My gauge cluster lights will not turn on and I cannot see my blinkers or other information I need in the gauge cluster. The gauge cluster lights wont come on so I cannot see how fast i am going at night. The brake lights illuminate without the brake pedal being pushed. The car is difficult to get out of park. After researching the problems I found that GM has issued recalls for the BCM on Chevrolet Malibus recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012. I then contacted my local chevy dealership and they told me my vehicles VIN does not fall under the recall they issued so I would have to pay to have the problems addressed. I explained to the dealership that this is a well known issue and how unsafe that it is and they then told me “There is nothing we do about it.”. I do not feel safe driving the vehicle and I feel that these issues that it is having will put my life at risk and others because these malfunctions will obviously increase the risk of a crash. I feel that it is wrong to have a customer pay for repairs on a part of a vehicle that has recalls and is a crucial safety component.

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