NHTSA Complaint #11566440 — 2017 FORD ESCAPE

The contact owned a 2017 Ford Escape. The contact stated that while starting the vehicle, the instrument panel began flickering. The contact stated while driving 40 MPH, the flickering ceased. The contact stated that shortly after the flickering stopped, the steering wheel became firm, and was unresponsive causing the vehicle to collide with a telephone pole. There were no injuries sustained. The contact stated that the air bags deployed as designed. A Police report was filed. The vehicle was towed to an independent mechanic where it was diagnosed and deemed a total loss. The manufacturer was notified of the failure. The failure mileage was approximately 46,000.