NHTSA Complaint #11566320 — 2018 FORD FOCUS

The contact owns a 2018 Ford Focus. The contact stated while starting the vehicle, the low oil pressure warning light was illuminated. The contact pulled into the nearest gas station and added oil to the vehicle. The contact continued driving; however, the failure persisted, and the vehicle made an abnormal sound. The contact veered to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the oil pump drive belt tensioner had failed. The mechanic related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 56,664.