NHTSA Complaint #11566268 — 2021 HYUNDAI KONA

The contact stated that she was an insurance company claim adjuster who was calling on behalf of an insured consumer, who owned a 2021 Hyundai Kona. The contact stated that while the vehicle was parked and unoccupied, the vehicle caught on fire. The contact stated that there was no warning light illuminated before the incident. The fire department extinguished the fire and filed a report. The contact stated that the insurance company sent an inspector, who determined that the fire originated in the engine compartment. The contact stated that the entire vehicle burned and only the frame remained. There was no injury sustained. There was no police report filed. The vehicle was towed to a salvage yard, where it was totaled. The contact related the failure to NHTSA Campaign Number: 21V301000 (Engine); however, the VIN was not included. The contact did not know whether the dealer and the manufacturer were contacted. The failure mileage was approximately 23,000.