NHTSA Complaint #11566263 — 2022 SUBARU FORESTER

The vehicle was started with the remote start to warm up. It was about -15F. It ran for 10 minutes and then shut off as it is supposed to. The driver got in the car, started the car, all the gauges went crazy and all the dash lights lit up. The driver heard a popping sound and then there was smoke under the hood. The vehicle became engulfed in flames. The vehicle was a total loss as was the car sitting next due to the heat from the fire. The house that the vehicle was parked near sustained minor damage (bubbling paint on porch). Two fire departments responded to the call. Prior to the incident, the vehicle had been running normally and no recent work had been done on the vehicle. The fire chief/inspector and the insurance company were both unable to determine the source, as all that was left was a burnt out frame. The dealership was called in inquire about any warranty coverage, but stated unless it could be proved to be a defect, then they were not liable. The vehicle was towed by the insurance carrier and currently sits on their lot.