NHTSA Complaint #11566146 — 2011 INFINITI G25

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11566146
Vehicle	2011 INFINITI G25
Component	ELECTRICAL SYSTEM
Date of Incident	January 17, 2024
Date Filed	January 17, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

While car was in operation, Intelligent Key System warning light came on (yellow "KEY" light). After turning off car engine, car will no longer start up. Key fob locks and unlocks doors, but car will not start. Prior to this incident there were no indications of a problem, no wornings. Upon investigation and research, the issue is related to a "Steering Lock Failure", and is widely known for years by other owners, repair shops, and Nissan and Infiniti. Nissan has addressed the issue by recalling and repairing the failure, however Infiniti has ignored the issue even though it is the same part (and same company). Infiniti must be made to repair the failure, as Nissan has done.

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