NHTSA Complaint #10899628 — 2011 INFINITI G25

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10899628
Vehicle	2011 INFINITI G25
Component	ELECTRICAL SYSTEM
Date of Incident	August 17, 2016
Date Filed	August 30, 2016
Mileage	59,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

WENT TO START CAR AND DEPRESSED PUSH START BUTTON AND THE CAR WOULD NOT START. A YELLOW KEY SYMBOL AND RED CAR SYMBOL WITH A KEY INSIDE APPEARED IN THE DASH, BUT NO OTHER LIGHTS IN THE DASH CAME ON, NOR DID THE RADIO. CONTACTED THE DEALER AND ATTEMPTED TO PUT THE KEY IN THE SLOT, CHANGE THE KEY FOB BATTERY AND JUMPSTART THE CAR, BUT THE CAR WOULD NOT START. TOWED THE CAR TO THE DEALERSHIP AND THEY INFORMED ME THAT THE STEERING LOCK ASSEMBLY WAS BAD AND NEEDED TO BE REPLACED.

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