NHTSA Complaint #11566117 — 2012 LINCOLN MKZ SERVICE BRAKES

Complaint Details

ODI Number	11566117
Vehicle	2012 LINCOLN MKZ
Component	SERVICE BRAKES
Date of Incident	January 16, 2024
Date Filed	January 17, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

My brakes stopped working with no warning while driving. All of the brake related lights came on and the pedal went to the floor and I was unable to stop the car. This is a safety issue for the driver and everyone else because there seems to be no warning that the brakes will stop working. I brought the vehicle into a repair shop and they could not find anything wrong with the brakes, however there are multiple reports on this website of the very same issue that I dealt with. When attempting to report this to the ford/lincoln manufacturing, they stated that their system was down and they had no way of taking a report. This is very dangerous and needs to be addressed.

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Other SERVICE BRAKES Complaints

#11544020 — September 12, 2023 — I was driving and all of a sudden break light came on service break system came on all at one time I never had a prob...

#11534652 — July 26, 2023 — Breaks suddenly stopped working. Lights on dash including ABS came on. Car would not stop until pedal pressed almost ...

#11533180 — July 19, 2023 — There have been several occasions now where I go to brake and there is no brake! My foot goes all the way down to th...

#11415452 — May 6, 2021 — THE ABS SYSTEM MALFUNCTION. ALL SENSORS LIGHT UP AND BRAKES DID NOT WORK. YOU COULD PUSH THE BRAKES TO THE FLOOR. V...

#11403440 — March 17, 2021 — MY WIFE AND SON LEFT THE HOUSE IN OUR MKZ AND 1/2 MILE DOWN THE ROAD THE MKZ SUDDENLY LOST BRAKING CAPABILITY. MY WIF...

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