NHTSA Complaint #11403440 — 2012 LINCOLN MKZ SERVICE BRAKES

Complaint Details

ODI Number	11403440
Vehicle	2012 LINCOLN MKZ
Component	SERVICE BRAKES
Date of Incident	March 16, 2021
Date Filed	March 17, 2021
Mileage	128,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

MY WIFE AND SON LEFT THE HOUSE IN OUR MKZ AND 1/2 MILE DOWN THE ROAD THE MKZ SUDDENLY LOST BRAKING CAPABILITY. MY WIFE HAD TO STEER UPHILL IN ORDER TO COME TO A COMPLETE STOP. MULTIPLE LIGHTS ARE NOW DISPLAYED ON THE DASHBOARD INCLUDING "SERVICE ADVANCETRAC", "BRAKE", "ABS", AND "CHECK BRAKE SYSTEM". THIS INCIDENT HAPPENED WITHOUT ANY ADVANCE WARNING OF AN ISSUE. RESEARCH SHOWS THAT THIS IS A COMMON OCCURRENCE FOR 2011-2012 MKZ/FUSIONS. THERE IS AN ACTIVE RECALL FOR 2009 MKZ/FUSIONS FOR THIS ISSUE THAT MIRRORS THIS SCENARIO EXACTLY. THIS RECALL SHOULD BE EXPANDED TO COVER 2011 AND 2012 MODELS.

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