NHTSA Complaint #11566050 — 2017 CHEVROLET CRUZE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11566050
Vehicle 2017 CHEVROLET CRUZE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 90,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

The contact owns a 2017 Chevrolet Cruze. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who determined that a faulty High Mount Stop Lamp gasket allowed water to leak into the trunk and fill the rear compartment battery tub, resulting in water damage to the Multifunction Power Supply Converter, Fuel Pump Power Control Module, and Fuse Block. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program 16147, but the vehicle was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 90,000.

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