NHTSA Complaint #11565902 — 2018 VOLKSWAGEN TIGUAN

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11565902
Vehicle	2018 VOLKSWAGEN TIGUAN
Component	STEERING
Date of Incident	December 29, 2023
Date Filed	January 17, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

My 2018 Tiguan won’t turn on. The dash says, “Steering Lock Fault. Stop!” I towed it to the dealership and they replaced the steering column. Four days later it happened again while I was in the middle of the city at night and couldn’t go anywhere. This is a safety hazard because it could mean even after a repair, it can continue to lock up and not turn on out of no where. Both times there was never any warning given anywhere by the vehicle that this could happen. Just out of the blue it decides not to turn on and gives me that message.

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