NHTSA Complaint #11565828 — 2021 GMC YUKON XL

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11565828
Vehicle 2021 GMC YUKON XL
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

I was driving on a normal local highway and my car started to slow and an indicator to 'press start' to restart the engine came up. I tried to do that and the engine wouldn't turn over. My car sputtered to a stop during rush hour traffic as I was able to drift over to side of the road. The car wouldn't start after that, waiting for 10-20 minutes and re-trying wouldn't work either. I had to have it towed and am now awaiting a fuel pump module that is on back order. No warnings to me that it would happen and I fear that this could have happened on the highway at high speeds, causing a crash. My car is a large SUV that takes a lot to stop, the car just sputtering and dying is unacceptable. I see my car wasn't included in the recall of this issue back in 2021, but I believe it was manufactured during the impacted window and I took deliver in May of 2021 of the new car. I think more cars should be recalled to prevent this from happening to other people. Very scary when it happens and the alternative situations it can happen in, especially for such a large vehicle that typically is carrying multiple passengers.

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