NHTSA Complaint #11565765 — 2015 KIA SOUL

ENGINE issue reported to NHTSA

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Fire

Complaint Details

ODI Number	11565765
Vehicle	2015 KIA SOUL
Component	ENGINE
Date of Incident	November 17, 2023
Date Filed	January 16, 2024
Mileage	N/A miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

THE DEFECT MAY CAUSE DAMAGE TO THE CATALYTIC CONVERTER DUE TO OVERHEATING, RESULTING IN ABNORMAL ENGINE COMBUSTION AND DAMAGE TO THE ENGINE PISTONS. PISTON DAMAGE CAN RESULT IN A STALL, INCREASING THE RISK OF A CRASH. IF A PISTON ROD BREAKS AND PUNCTURES THE ENGINE BLOCK, OIL CAN ESCAPE, INCREASING THE RISK OF A FIRE. The engine caught on fire while I was driving on the highway. I was sold this car without being told of any recalls. The dealership has refused to take responsibility for not informing me of the recall. Kia cooperate office has minimal contact with me. They are currently having it towed to a Kia dealer for diagnostic testing. Currently I own $400.00 just for the rental.

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