NHTSA Complaint #11565646 — 2017 HONDA CR-V

In August my 2017 Honda CRV started losing acceleration and felt like it was stalling. Every light on the dashboard came on. I brought it to herb chambers in Westborough and they fixed the turbo charger, the vehicle was still under warranty so I expected to get the issue fixed. In early December the newly 'fixed' honda CR-V started losing acceleration, similar to the previous time. I got the car to the dealership and they fixed the same issue again but charging around 3000$ because now the car wasn’t under warranty. On Saturday January 6th I started up the 2017 Honda CRV with the intentions of going to Herb Chambers in Westborough. (10-15 miles). The CRV again loses acceleration and check engine light comes on along with every other light in the book. Realizing I was not going to make it to Herb Chambers, I pulled into a lot to call for AAA (thankfully our 3 year daughter wasn't with me). AAA Tows the car to Herb Chambers. This time they said it was the spark plugs and Herb Chambers Honda charged close to ANOTHER $1,000 for the SAME issue that should have been fixed in August of 2023. Please see attached Honda documents for your reference. Three times in the span of 4-5 months where the car suddenly goes ‘limp’, on busy highways no mind you, I had to put my hazards on and pray no one hit me, it’s gotten to a point of where there is a known issue and these Honda service departments know this, but still ‘work on your car’, for outrageous sums.