NHTSA Complaint #11565559 — 2020 CHEVROLET EQUINOX ENGINE

Complaint Details

ODI Number	11565559
Vehicle	2020 CHEVROLET EQUINOX
Component	ENGINE
Date of Incident	January 9, 2024
Date Filed	January 15, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

I was driving at about 25 miles per hour and the vehicle made a banging noise and shut off. I went to restart and nothing would happen. I then had it towed to a local dealership. Upon evaluation the vacuum pump went out and caused catastrophic engine failure. I purchased brand new and there was no indication I had a problem. The vehicle was making no noise and no lights were on prior to the incident. I am told the repairs to the motor on a vehicle 3 years old are going to be $4,500. I have told the dealership I would like all of the parts that are removed and replaced from the vehicle when repairing

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