NHTSA Complaint #11565536 — 2020 NEWMAR NEW AIRE

The integrated Tire Pressure Monitoring System in this vehicle has never functioned correctly since it was purchased new in October, 2020. The system either drops connection fully, drops various tires on the coach, or randomly alarms for extreme high/low temperature and pressure. In August of 2021, the vehicle was driven 1600 miles to Newmar’s factory in Indiana for warranty repairs. The TPMS was on that list. Newmar disavowed all warranty responsibility for the system and its failures, and directed us to Freightliner. The RV has been returned to Doggett Freightliner in El Paso, TX multiple times since 2020 for recall repairs on the Tire Pressure Monitoring System. The last repair attempt was in January 2023 for Freightliner recall 9. This recall was not completed due to unavailability of repair parts. Doggett Freightliner has not responded to any of my calls since, and the repairs have yet to be completed. On a recent 3600 mile trip in December of 2023. The TPMS system alarmed for high temperatures (exceeding 400 degrees F) multiple times. It alarmed for high pressure multiple times. Each time the system alarmed, I pulled over at the nearest safe location and checked the tire pressure manually. Every time the manual checks indicated the tire pressure was in a safe zone. It has now been over 3 years since we purchased this vehicle with this factory safety defect. Newmar has refused assist with any form of corrective action. Freightliner has yet to effectively complete any recall work due to the apathy and ineptitude of their authorized Dealer and Repair facility, Doggett Freightliner in El Paso, TX. And, we, as the owners of the vehicle continue to deal with unacceptable safety risk, due to a malfunctioning system.