NHTSA Complaint #11565362 — 2023 TESLA MODEL X

STRUCTURE:BODY issue reported to NHTSA

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2 Injuries

Complaint Details

ODI Number 11565362
Vehicle 2023 TESLA MODEL X
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 2
Deaths 0
Vehicle Towed No
State IL

Consumer Description

In unexpected and unknown circumstances (false sensor detections?), the automated doors and trunk will suddenly reverse direction when opening and rapidly close instead of pausing. This can cause injury with no ability to get out of the way in proper time. I’ve experience cases where the trunk opened then suddenly came down hitting me in the head. Also, have had cases where the falcon wing doors have closed abruptly hitting my 8yr old child rather hard. Only when he started to get pinched in the doors did it stop on pressure. I also have experienced where the automatic closing of the front driver’s door was inadvertently triggered while getting in and catching the edge of the brake pedal. This caused the door so close rapidly and firmly on my leg. Overall, these doors shouldn’t be aggressively trying to close if sensors determine a reason it cannot open. As for the front door, I don’t know what the answer is but it’s dangerous.

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