NHTSA Complaint #11694997 — 2023 TESLA MODEL X

STRUCTURE:BODY issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11694997
Vehicle	2023 TESLA MODEL X
Component	STRUCTURE:BODY
Date of Incident	October 22, 2025
Date Filed	October 22, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

In an emergency when the vehicle loses battery power, the rear falcon wing doors are very difficult to unlatch and open. A person has to be able to pull the speaker off the door, which is located at the bottom of the door panel (in good condition I had a difficult time doing it ). Once the speaker cover is pulled off then you have to pull on a thin wire to unlatch the car door. I can do it, but my wife can’t. Children wouldn’t be able to do it and elderly people won’t be able to do it. This is truly a safety hazard that can be easily corrected. I tried reporting this to Tesla, but was not able to report the information. Their customer service line doesn’t have a callback or tell you what the wait time is. I waited 45 minutes one day and 25 minutes the second day. On the first day, I was told that it would be a 20 minute wait.

Related Complaints for the 2023 TESLA MODEL X

Other STRUCTURE:BODY Complaints

#11704919 — December 14, 2025 — Vehicle: 2023 Tesla Model X Component: Power-operated doors / door latching (auto-close / “cinch” close) Incident typ...

#11663194 — May 27, 2025 — It rained heavily overnight in Dallas Tx. The roads were almost like lakes. As you know, when a car drives through st...

#11602999 — July 17, 2024 — The trim surrounding my two front wheels, as well as part of the trim on my rear passenger-side tire, popped complete...

#11577780 — March 16, 2024 — When I pressed the button (lower button near the left side rear seat inside the car) to close the falcon door on le...

#11577793 — March 16, 2024 — The right falcon door started closing even though a person was standing right under it. ( the right falcon door was t...

Recent Complaints for the 2023 TESLA MODEL X

#11718694 — ELECTRICAL SYSTEM — February 18, 2026 — On February 17 at approximately 9:30 AM, while my wife was driving uphill, the vehicle abruptly shut down and became ...

#11718694 — UNKNOWN OR OTHER — February 18, 2026 — On February 17 at approximately 9:30 AM, while my wife was driving uphill, the vehicle abruptly shut down and became ...

#11712088 — SUSPENSION — January 20, 2026 — I am reporting a catastrophic suspension failure resulting in complete wheel separation on my 2023 Tesla Model X Plai...

#11712088 — WHEELS — January 20, 2026 — I am reporting a catastrophic suspension failure resulting in complete wheel separation on my 2023 Tesla Model X Plai...

#11710524 — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL — January 12, 2026 — FSD hw3 is so f ing dangerous. It’s tried to kill me many times. It forces lane charge or a jerking wheel wrestling...