NHTSA Complaint #11565354 — 2020 TOYOTA RAV4

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11565354
Vehicle	2020 TOYOTA RAV4
Component	UNKNOWN OR OTHER
Date of Incident	January 12, 2024
Date Filed	January 13, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

I was driving along at 70 mph on I80 near Park City, UT and heard a noise like a window was rolled down. Check the windows and none were down. Opened the sunroof cover and saw a large hole in the sunroof. It looked like it exploded outward. I duct taped the entire sunroof so it wouldn’t leave the vehicle. I noticed the edges of the sunroof are cracked. Toyota dealer wanted $11,000+ to repair. Insurance company wants us to use Sunroof Express to repair.

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