NHTSA Complaint #11565284 — 2013 VOLVO S60

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11565284
Vehicle 2013 VOLVO S60
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

The engine has started to burn excess oil prompting the service engine light to come up way before next oil change. Auto mechanic has to add 5 quarts oil between oil changes on regular basis now telling us the Dealership will need to address the issue. Suggested we replace O rings in engine which is costly repair with no guarantee will solve issue. Could not afford the expensive repair. Recent online research shows this is common issue in the S60 between 50k-100k miles. I Bought this car for daughter as it had every service check required and thinking it was safe reliable car but now risk her running out of oil and engine stop working. 2013 S60 with 90k miles should not have engine problems, especially a Volvo known for high quality. Disappointed that reburbished engine not offered. I am loyal to Volvo having had 2 previous ones but am not impressed with the servicing of this issue.

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