NHTSA Complaint #11565257 — 2018 JEEP CHEROKEE

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11565257
Vehicle 2018 JEEP CHEROKEE
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

Unknown…the Jeep using oil terribly, with no leaks. I have it serviced every 3000 miles, and it is always low or no oil on the dipstick at that time. I just had the oil changed, and fuel injection cleaned about a month ago…less than 700 miles since. The Jeep is cutting off while driving. It won’t start back for 2-3 minutes, and I’m sitting in traffic. It’s terrifying!!! When checked with OEM, it doesn’t show any codes, although an engine light is on. I’ve spoken with 3 different mechanics, that all stated this is common with this model…with no solution, no recall, and no idea what part to repair. I’ve been told throttle body, throttle body clutch, starter, etc…No one really knows where to start. And those parts are NOT cheap to replace as an experiment. I bought my Jeep new, with only 3 miles on it. This issue is new, within the last 2 weeks. The losing oil has continued since purchase, and it will cut off if the oil is low. This is different. As I stated before, the oil was just changed, and is not low. Please help!!!

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