NHTSA Complaint #11565088 — 2017 JEEP RENEGADE

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11565088
Vehicle	2017 JEEP RENEGADE
Component	WHEELS
Date of Incident	December 28, 2023
Date Filed	January 12, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

The component that failed is the wheel lug bolts. The cap of each of the 20 lug bolts is of a metal alloy that expands under normal driving conditions, making it impossible to remove the lug bolts by an ordinary operator in the event of a tire failure. The car dealership identified this problem during tire rotation service and stated that the problem OEM lug bolts are endemic to Jeep vehicles. This was the first instance that I was aware of this problem. The dealership require the consumer to pay for replacements wholly made of steel. MOPAR charges over $11/lug bolt. The cost of a full set of 20 lug bolts is over $200. Why doesn't the manufacturer or dealer recall and replace the lug bolts at no cost to the consumer?

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Other WHEELS Complaints

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#11433335 — September 17, 2021 — I was driving in right lane,40-45MPH, heard a very loud bang (not a tire), front end of jeep lifted UP, then began ve...

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#11281487 — November 21, 2019 — PULLS TO PASSENGER SIDE THE WHEELS WERE COCKEYED THE DEALER REFUSES TO FIX IT CORRECTLY THE DEALER LEFT TWO BRAND NEW...

#11115100 — August 1, 2018 — TTHE STEERING WHEEL LOCKED UP ON NEICE CAUSEING HER TO GO TOWARDS THE RIGHT SIDE, AND BACK TIRES LOCKED UP AND CAUSED...

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