NHTSA Complaint #11564987 — 2018 TESLA MODEL 3

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11564987
Vehicle	2018 TESLA MODEL 3
Component	ELECTRICAL SYSTEM
Date of Incident	December 30, 2023
Date Filed	January 11, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

Touchscreen went entirely blank. A few days prior to this, radio cut on and out. Rebooting procedures did not work. Tesla repaired, stating it was the cars computer. I asked for the old computer board but was told it was proprietary. The symptoms are very similar to those of the older memory issues.

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