NHTSA Complaint #11564779 — 2019 FORD RANGER

2019 Ranger went into limp mode in traffic at the worst possible time. Error code appeared and referred to transmission fault at roughly 38k. Was taken to ford and I was told PCM just needed updating. By 45k the transmission was right back to shifting rough with sudden shifts jerking the truck. Called Ford to say hey it’s not right still. It’s continuing to downshift from 10th gear at 65mph instantly down to 3rd gear nearly ripping the transmission out. Every Ford dealership within 3.5hrs from me all told me the same thing. “We are told to say it’s normal for the 10r80 to do hard shifts. Ford knows they are a problem but want issue a recall, the only thing you can do it blow up the transmission while your under 60k warranty so they have no choice but to replace it.” Now at 80k I’m screwed and have to spend nearly 8k to fix the transmission ford said was fine.