NHTSA Complaint #11564723 — 2021 TOYOTA RAV4

I had my 2021 RAV4 Hybrid in for a routine oil change at 59,150 miles. I have maintained this vehicle in accordance with Toyota's recommendations since purchasing it brand new. During their inspection, it was noted by the Toyota mechanic that the timing cover was already seeping, way before it ever should be for this age and mileage of vehicle. The dealership mechanic did not recommend anything be done at this time since it wasn't an "active leak", even though seepage will turn into a leak. They denied my request for them to inspect the gaskets and look for cracks in the timing cover while my vehicle is still covered under warranty. While they would not say why they refused to honor my request, I assume it is because my warranty is set to expire when my vehicle reaches 60,000 miles (only 850 more miles from then) and they want me to have to pay $3500 of my own money instead of theirs after my warranty expires. It is unsafe for me to continue to drive this vehicle due to the fact that a timing cover leak can be a serious issue for my vehicle. The timing cover helps protect the timing belt, which is crucial for the proper operation of the engine. If the gasket is leaking, it can lead to oil loss, potential engine damage, and even engine failure if not addressed promptly. There were not any warning lamps that indicated to me that there was an issue.