NHTSA Complaint #11564555 — 2013 FORD F-150

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11564555
Vehicle 2013 FORD F-150
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

Last week the Transmission downshifted from 6th gear to third gear and would not shift to first gear when I stopped at a red light. Proceeded in third gear and vehicle finally shifted to fifth gear and would not shift to 6th gear at road speed. At the onset this time, transmission in 6th gear, at speed of 65 to 70, shifted hard into fifth gear and stayed there, wrench appeared on screen, speedometer went to zero and seat belt indicator light came on. I feel our safety was at risk, vehicle would not shift gears. After waiting a while I restarted vehicle and it ran properly. Two separate times when we were traveling on top of a mountain, vehicle threw wrench signal on screen and started vibrating excessively and lost power and went into limp mode. We turned engine off and after waiting a while, we restarted vehicle and it operated properly. My wife almost had a heart attack. Problem was reported to Riverside Ford, Macon, Ga., where we purchased the vehicle. They replied that nothing like this had been reported before and they did not know what the problem was. Random shifting problems continues to this day. There has been two recalls on transmission and I had not received information on this, possibly due to being the second owner. Currently only has 80,456 miles on odometer.

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