NHTSA Complaint #11564502 — 2013 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11564502
Vehicle	2013 RAM 1500
Component	STEERING
Date of Incident	May 27, 2023
Date Filed	January 9, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

Was coming home from work and totally lost all power steering! By the grace of god I managed to pull off the road and stop but I am told that the power steering is electrical and that the whole steering assembly has to be replaced! I was also told that the 2014 and the 2015 ram models have a recall investigation! If the same steering module is faulty in these other year models, so should the one we own! I am fortunate to have been on a side road instead of the interstate which is my normal daily commute! The cost related to this is $2000.00 for parts and appx $1500.00 installation! This is totally wrong! We need help with this!

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