NHTSA Complaint #11564387 — 2015 RAM 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11564387
Vehicle 2015 RAM 1500
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Good morning! I own a 2015 Ram Ecodiesel. I am not the original owner. I am in California. The truck is not under warranty and the FCC will not help me nor the dealership. A few months ago I was towing my horses in a trailer and the truck started to lose acceleration, started to over heat, black smoke was coming out from under the hood, and it almost lost power going up a hill. It was very scary and it almost caused an accident and my horses were terrified. I barely got it to drive up the hill and pulled over to safe place. The truck was smoking black smoke, smelled terrible, and we felt in danger. I took truck to dealership in San Luis Obispo CA. It was diagnosed with a bad intake manifold, bad fuel lines, bad egr cooler. The estimate in costs was about $7,000. Luckily my husband is a mechanic and he performed the repairs. Than the truck was back up and running, no more black smoke, and it sounded better. On [XXX] I was hauling my horses and small only 2 horse trailer, same trailer, it’s small, not oversized or too big for my truck….. the truck started to lag, lose acceleration and drive slow, then it started a knocking sound….. then a high pitch noise….. this was terrifying as we were on a very busy freeway. I pulled over and the engine started to smoke and make horrible noises like knocking and high pitch screeches. My husband and I and our two horses were once again stranded with a broken down truck. This time on a very busy freeway, highway [XXX] in California. The truck was towed to the dealership that day. We were stranded for hours with horses and no water on side of a freeway. The truck was diagnosed by Santa maria, CA dodge ram Chrysler with a blown up engine, that must be completely replaced. The repair is $20,000 or more. This is a common issue in these trucks. This truck is dangerous and needs to be recalled and taken off the road. All of these engines are bad and they should all be bought back. They were ruined after the emissions scandal. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR

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