NHTSA Complaint #11564303 — 2017 KIA SORENTO

ENGINE issue reported to NHTSA

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Fire

Complaint Details

ODI Number	11564303
Vehicle	2017 KIA SORENTO
Component	ENGINE
Date of Incident	July 21, 2023
Date Filed	January 8, 2024
Mileage	118,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

We bought this vehicle new and have been the only owners. I was about halfway through an ~8 hour drive, on a highway in rural West Virginia, when the Check Engine light came on and the vehicle started making a light clicking noise from near the engine. Moments later, I heard a loud pop and the vehicle lost power (gas power, not electrical) and started gliding. Some smoke and/or steam came from the front of the vehicle. I glided over to the shoulder and several other drivers pulled over. One told me that the car was on fire and I should get out and move away. I and the others were able to see the fire under the vehicle. It appeared to be oil that ignited after engine blew. The fire went out, the other people left, and I took care of getting the vehicle towed to Freedom Kia in Morganton, WV, where it has been ever since.

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