NHTSA Complaint #11564250 — 2017 FORD FUSION

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 11564250
Vehicle 2017 FORD FUSION
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 45,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

The contact owns a 2017 Ford Fusion. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled. The contact waited for a while and then made several attempts to restart the vehicle. The check engine warning light was illuminated. The failure occurred frequently and had become more persistent over time. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the engine had failed due to the intake manifold gasket fracturing the seal, which caused antifreeze to leak into the engine. The vehicle was repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not included in a recall. The manufacturer opened a case and offered to pay a portion of the repair cost. The approximate failure mileage was 45,000.

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