NHTSA Complaint #11564233 — 2018 FORD ECOSPORT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11564233
Vehicle	2018 FORD ECOSPORT
Component	ELECTRICAL SYSTEM
Date of Incident	December 10, 2023
Date Filed	January 8, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

This has happened several times. While driving, the dashboard goes completely black. No gauges, no radio, no turn signals, no power steering, sometimes the wipers will work, no heat, no defrost. As suddenly as it went away everything comes back and the power steering causes the steering wheel to jerk in your hand. I’ve called Ford Customer Relations twice and they are not concerned that that is a safety issue. However, all the gauges went out last night and now won’t come back. I have video of the incident happening while driving but your website won’t allow me to upload it.

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