NHTSA Complaint #11564022 — 2017 FORD F-150

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11564022
Vehicle	2017 FORD F-150
Component	UNKNOWN OR OTHER
Date of Incident	December 26, 2023
Date Filed	January 7, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

On12.26.23 I entered my 2017 F150, closed the door, and the rear window shattered, causing glass to enter the back seat- falling on my child who was seated in the rear. I called the local Ford dealership because my truck is under warranty to 100,000 miles. The dealership said they refer people with that problem to a local glass shop. I took it there to be repaired, total cost with tax was $1067.00 There were no warnings, messages or other symptoms of the problem prior to this happening. ***this submittal has an area to attached the service invoice- this function will not work for me, but I do have the invoice if needed.

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