NHTSA Complaint #11563863 — 2020 KIA OPTIMA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11563863
Vehicle 2020 KIA OPTIMA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

I was driving my car and all of sudden it lost power. It would not go over 25-30 miles an hour. Then a loud, banging or knocking sound started. It has not been driven now for almost a year because of the knocking sound and no power. I’m paying for a car that does not work and to no fault of mine. It seems to match the other recall complaints but mine isn’t covered? This seems to be really unfair. If it is having the exact same issues as the year before mine it would seem to be the problem was never fixed. I will never buy another Kia due to this issue. It is such a huge safety concern and it seems like until someone is injured or worse then they might do something about it. They should be proactive on issues that seem to be going on with the same vehicle when it’s the exact issue that is going on with the year/s prior to my car.

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