NHTSA Complaint #11563701 — 2019 INTERNATIONAL CV

The contact owns a 2019 International CV515. The contact stated that while driving at an undisclosed speed, the front end of the truck was bouncing excessively. The contact stated that there was a failure with the front end that was causing damage to the front tires. The contact stated that the front tires appeared worn and patchy with only 17,000 miles of driving. The vehicle was taken to Firestone Tires and was diagnosed with a failed suspension. The vehicle was not repaired. The vehicle was also taken to the dealer and the contact was advised that the tires needed to be replaced. The tires were replaced. The contact stated that the tire size information printed on the door of the vehicle was 245/70/R19.5 however, the actual tire size that was installed on the truck was 225/70/R19.5. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000.