NHTSA Complaint #11563689 — 2017 RAM 3500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11563689
Vehicle	2017 RAM 3500
Component	ENGINE
Date of Incident	December 22, 2023
Date Filed	January 5, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

Grid heater bolt failure. Vehicle is currently located at the dealership and the is labeled “Do not start”. Part of the grid heater bolt can fall into vehicle intake and cause catastrophic engine failure. Check engine light came on after bolt failure. This has been a known issue but nothing has been done to resolve it.

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