NHTSA Complaint #11563514 — 2020 RAM 1500
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11563514 |
| Vehicle | 2020 RAM 1500 |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | SC |
Consumer Description
The rear window frame cracked causing water to leak slowly in and damage the trucks radio frequency hub. This crack is a known issue in 2019-2021 Ram 1500. There is a bulletin out somewhere about it. And what I’ve read is on an extended warranty called Backlite , which should be called window seal. I have seen this get covered and fixed because it is a known defect that the user did not cause. They covered the hub, which is required to start the truck and keep it running. That would be bad if it failed while driving. This crack needs to be covered. It won’t let me upload a picture of the crack, but I have one and how much they want to charge me to fix it. I was going to attach those.
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