NHTSA Complaint #11563511 — 2017 CHEVROLET TRAX

The contact owns a 2017 Chevrolet Trax. The contact stated the A/C, and the heater were inoperable, and there was a burning odor inside the vehicle. The vehicle was taken to the dealer, where it was diagnosed and determined that the failure was due to a faulty wiring. The vehicle was repaired. The contact stated that after the repair, the vehicle was overheating while driving. Additionally, the contact stated that the vehicle was experiencing an abnormal coolant consumption. The vehicle was taken back to the dealer, where it was diagnosed that the water pump, the radiator, the lifters, the thermostat, and unknown hoses needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 43,956.