NHTSA Complaint #11563504 — 2010 FORD FUSION

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11563504
Vehicle 2010 FORD FUSION
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

Never had issues with my car since I had it. But over the past year the cars brakes, if you keep your foot on the pedal, over time it will slowly go closer to the floor. I could stop, but the brakes felt squishy. Biggest problem though is my brakes were working fine, no warning lights, nothing.. Park car turn it off, go into store, come back out and my brakes are not working. The pedal goes right to floor. I had to use my emergency brake to stop. I took car to shop and they said the ABS control module needs replaced. This is a common issue with the 2010 Ford Fusion hybrids.. But there doesnt seem to be a recall on it. He even said when he checked the information there is a recall on that ABS control unit, but when you call Ford, they say my particular VIN number is not covered. This is nonsense, because I am having the same identical issue with the other Ford fusion and cars that have this same exact part in it. When I went to go pick up my car, now the brakes are working. It makes no sense. Will they go out again on me at any given time? This is a major concern and danger to me and those around me if they go out while I am driving. Please make FORD include this VIN number make and model be recalled for the repair. Thank you

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