NHTSA Complaint #11563401 — 2016 KIA SORENTO

To whom it may concern, I recently came across an article stating the NHTSA is investigating KIA about the faulty engine. I personally found out the hard way when my family vehicle, a 2016 KIA Sorento EX V6 3.3L V6 lost power on I75 while driving back from a trip to Disney World Orlando. I was able to pull aside but almost got hit by a speeding car. I looked in the engine bay and the coolant was overflowing from the reservoir and was very hot. I towed it back home and then followed up with my mechanic who said the head gasket was blown and that it needed to be replaced. The car is only shy of 50,000 miles and I got it with 4000 miles. I tried to get the engine replaced but KIA doesn’t have any engines for replacement. I have been looking to buy a car to get the engine from a newer KIA because I’m 100% sure this is a factory defect that they won’t fix on their own. I just received a letter stating to take the car to the dealer for a diagnostic on this exact issue and that they would fix it if they found the fault. Well, they said the issue was not about the head gasket and that the motor of the cooling fan was at fault. Yet I talked in person to the tech that diagnosed the car and only VERBALLY they would acknowledge the issue is the head gasket but not only that, they even said the entire engine needed replacing. Are they trying to get away from taking responsibility? Why they wouldn't state it in the paperwork? But if I send you the diagnostic they produced it would only say yellowing tires and wiper replacement to be necessary. This confirms there is a “cat in the bag.” But what they don’t know is that there was a prior inspection at another dealer that stated the head gasket was indeed blown. You are welcome to contact me at any time. My name is [XXX] . The vehicle is under my wife’s name [XXX] . My direct number is [XXX] . Thank you for your help and I hope you make KIA accountable for this really bad experience. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)