NHTSA Complaint #11563352 — 2015 LINCOLN MKZ

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11563352
Vehicle	2015 LINCOLN MKZ
Component	ENGINE
Date of Incident	December 13, 2023
Date Filed	January 3, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

The catalytic converters(2) failed and need replacement. My mechanic diagnosed the problem and agrees with the scan code that was reported, a P0430. The check engine light is constantly lit and cannot be turned off with this fault code, according to my mechanic erasing the code will just bring it back shortly, and I have witnessed this. I have a document from Ford Motor Co. that shows my car, Lincoln MKZ, the build date from 2013-2015(1/24/2015), the Assembly plant of Hermosillo, saying that the dealer should replace the cats at no charge to the customer. Yet the dealer and FoMoCo say my cars VIN is not in the range for this repair. Why?

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