NHTSA Complaint #11712110 — 2015 LINCOLN MKZ

The contact owns a 2015 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera was inoperable while in reverse(R). The dealer was contacted and related the failure to the recall. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 134,000.