NHTSA Complaint #11563318 — 2014 HYUNDAI ELANTRA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11563318
Vehicle 2014 HYUNDAI ELANTRA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NE

Consumer Description

When I had near 50,000 miles on my car, my car emitted lots of smoke (like severe burning) from the back when I drove on highway. I had to immediately take the car to Hyundai service. They said nothing is wrong with engine. Years later, I started hearing knocking noise from the front and got engine light on twice in the past. The last time was 3 days ago when I drove to the local airport to pick up my son. Someone inspected my car yesterday because Hyundai had no availability until the next month. He advised me to take the car to Hyundai as soon as possible. I took it to Hyundai service and they said nothing is wrong just like the last time years ago. He told me oil was leaking inappropriately and damaged the motor inside. He informed me this is normal with Hyundai vehicles as they used GDI engine. Today Hyundai service charted me the inspection and said nothing is wrong with the engine. I told them I brought the car because knocking noise and engine light. I shouldn't pay even though they found nothing is wrong with the engine. I feel.very unsafe with driving this car. The guy who inspected the car said the motor is damaged due to the engine defect and excessively burn oil. They attempted to charge me for what Hyundai is responsible of ensuring the safety affected by manufacturing issues. Thank you!

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