NHTSA Complaint #11563307 — 2023 MERCEDES-BENZ GLC 300

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11563307
Vehicle	2023 MERCEDES-BENZ GLC 300
Component	FUEL/PROPULSION SYSTEM
Date of Incident	December 13, 2023
Date Filed	January 3, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

My car was in for a "Problem" Dec-2023 - would not accelerate /also getting very bad gas mileage and hesitation on accelerating. 1ST - Mercedes Benz said I got bad gas - they had the car for several days -Then they thought it was a computer issue - Later -after problem -I got a Safety Recall Notice # 23V456 stating "Fuel Pump Problem "told would receive Official Re-Call in February -Went back to dealer with same problem -was told wait for re-call -Called 1-800-367-6372 Mercedes Benz - spoke with "Heidi on Jan 3, 2024 [Case Number [XXX] ASKED IF THEY COULD EXPEDITE RE-CALL CLAIM BEFORE FEBRUARY - MERCEDES DECLINED - If the "Fuel Pump is an issue [and Dangerous ] why not expedite ""Parts"" Mercedes Dealer wasn't aware of Re-Call number 23V456 - INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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