NHTSA Complaint #11563296 — 2018 FORD ECOSPORT

The contact's wife owns a 2018 Ford EcoSport. The contact stated that while his wife was driving 45-50 MPH, the low oil pressure warning light illuminated, and the vehicle lost motive power. The contact's wife was able to veer to the side of the roadway. The vehicle was towed to an independent mechanic, where it was diagnosed that the oil pump had seized, causing the engine to seize due to the presence of metal shavings in the engine. The mechanic determined that the engine needed to be replaced. The dealer and the manufacturer were notified of the failure and informed the contact that he would be charged for the repair because the VIN was not under recall. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The failure mileage was approximately 76,000.